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    Business Visitors

    In many cases, business visitors to Canada do not require a Canadian work permit.

    A business visitor is a foreign national who comes to Canada to participate in international business activities but will not enter the Canadian labor market.

    Canada is one of the world’s largest economies, attracting thousands of short-term business visitors each year. With an international market-oriented economy and as a member of the Organisation for Economic Co-operation (OECD) and the Group of 7 (G7), as well as a signatory to the North American Free Trade Agreement (NAFTA), Canada strives to ensure that international business visitors can come to Canada on business trips. Subject to the nature of the work and the individual’s nationality, certain business visitors can enter the country to conduct business or trade activity without needing a work permit.

    • General outline
    • After-sales or lease services
    • Warranty or service agreement
    • individuals not considered a business visitor

    Business visitors must demonstrate the following:

    • they plan to stay for less than six months,
    • they do not intend to enter the Canadian labor market,
    • the principal place of business, and source of income and profits, is outside Canada,
    • they have documents that support their application and
    • they meet Canada’s basic entry requirements because they 
      • have a valid travel document, such as a passport,
      • have enough money for their stay and to return home,
      • plan to leave Canada at the end of your visit, and
      • are not a criminal, security, or health risk to Canadians.

    There are several reasons why an individual may come to Canada as a business visitor, including:

    • Attending business meetings, conferences, conventions, fairs, etc.;
    • Buying Canadian goods or services on behalf of a foreign entity;
    • Taking orders for goods or services;
    • Providing after-sales service, excluding hands-on work in the construction trades;
    • Being trained by a Canadian parent company for a job outside of Canada; and
    • Training employees of a Canadian subsidiary of a foreign company.

    Business visitors to Canada may require a Temporary Resident Visa (TRV) or an Electronic Travel Authorization (eTA).

    Allowing international business people to do business in Canada is essential for the country’s continued economic success. Similarly, countries with trade agreements and strong economic partnerships with Canada generally allow Canadian business visitors to enter their countries as smoothly as possible. Therefore, Visa reciprocity is an essential aspect of Canada’s business outlook and economic success.

    After-sales or lease services

    Individual repairing and servicing, supervising installers, and setting up and testing commercial or industrial equipment (including computer software) may be considered business visitors and may not require a Canadian work permit.

    Setting up does not include hands-on installation generally performed by construction or building trades, such as electricians or pipefitters.

    This provision also applies to individuals seeking entry to repair or service specialized equipment purchased or leased outside Canada, provided the service is being performed as part of the original or extended sales agreement, lease/rental agreement, warranty, or service contract.

    After-sales and lease services also include situations where the sales or lease agreement or purchase order is for a software upgrade to operate previously sold or leased equipment. For example, a service person coming to Canada to install, configure, or train the upgraded software may be considered a business visitor. A sales or lease agreement or purchase order for upgraded software is a new contract for a new product. Please note that this provision does not cover hands-on building and construction work.

    Warranty or service agreement

    Contracts must have been negotiated as part of the original sales or lease/rental agreements for warranty or service agreements or be an extension of the original deal for the foreign national to be considered a business visitor.

    Service contracts negotiated with third parties after signing the sales or lease/rental agreement are not covered by this provision. In addition, the work to be performed in Canada is not covered under warranty; a work permit and a Labour Market Impact Assessment (LMIA) are generally required.

    Individuals not considered business visitors

    In situations where a Canadian employer has directly contracted for services from a non-Canadian company, the employee of the foreign company performing the benefits for the Canadian company requires a Canadian work permit.

    This situation arises most often in the North American Free Trade Agreement (NAFTA). The service provider is not considered a business visitor simply because they are not directly receiving remuneration from a Canadian source. Since there is a contract between the Canadian company and the foreign worker’s employer, there is an entry into the Canadian labor market. And because the foreign employer is receiving payment for the service provided, it is deemed that the worker is receiving income from a Canadian source. Consequently, the worker cannot be considered a business visitor.

    For example, an infrastructure project in Canada contracts the services of a U.S.-based urban planning firm, which sends a small team to Canada to work on site. The team members are working in Canada, and the firm is receiving compensation for being engaged in the project. Therefore, the team members do not meet Canada’s criteria as business visitors.

    Individuals who plan to enter the Canadian labor market may require a Temporary Work Permit.

    Other individuals working in Canada for short-term periods and in certain situations may work in Canada without a work permit while not necessarily being considered business visitors.

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